Transportation Assistance
When Clients Can’t Get There, They Can’t Get Better — We Remove That Barrier
What Our Buyers Believe — and Why This Program Aligns
You believe access is non-negotiable.
If a program isn’t truly accessible, it isn’t truly equitable. We agree — and we act on it.
You believe engagement matters more than attendance
Clients don’t just need to check a box. They need to arrive present, prepared, and open. That starts with removing avoidable stress.
You believe transportation is foundational to outcomes.
Missed rides lead to missed appointments, which lead to missed opportunities — and too often, repeat offenses or relapse. We intervene before that spiral begins.
You believe in removing systemic barriers — not reinforcing them.
Clients shouldn’t be penalized for the failures of the systems around them. We provide proactive, respectful support that makes participation possible.
Who This Program Serves
Clients enrolled in PHP, IOP, OP, or court-ordered treatment
Returning citizens navigating parole, probation, or community supervision
Youth referred through juvenile services, schools, or family courts
Individuals without a license, vehicle, or safe public transportation access
People who have been denied jobs or housing because they couldn’t get there
Clients at risk of disengaging due to frustration, exhaustion, or repeated transportation failures
What We Provide — and Why It Works
Route Planning & Transit Navigation
- Understanding bus schedules and routes
- Using transportation apps
- Planning ahead for transfers, delays, and emergencies
- Practicing routes with peer mentors or staff when needed
Why it matters:
Many clients are using public transit for the first time, or after years of incarceration or isolation. They don’t need to be told “just take the bus.” They need someone to show them how — with patience and without judgment.
Rides to Critical Appointments
- First-day treatment intakes
- Court hearings or MVA compliance
- Housing interviews or job placements
- Medical or mental health appointments tied to care plans
Why it matters:
The first few weeks of engagement are fragile. One missed ride can lead to disengagement — which often leads to relapse or incarceration. We remove that risk.
Subsidized Transit Passes
Why it matters:
Even a $5 fare is a barrier when you’re choosing between groceries and gas. A bus pass can be the difference between staying in the program or dropping out.
Why Referrers Choose ITG’s Transportation Support
We keep clients engaged and compliant.
Missed appointments don’t become missed opportunities — or missed chances in court.
We provide documentation and communication.
If transportation issues come up, we communicate quickly and clearly with probation officers, case managers, and courts.
We increase treatment completion rates.
Reliable transportation supports long-term engagement, higher attendance, and more successful discharges.
We don’t judge — we support.
Clients often hide their struggles with transportation out of shame. We normalize the need — and provide a solution.
